Purpose of the job

As an HR Support Officer at Samsung SDS, your role is central to ensuring the smooth operation of HR functions within a fast-paced logistics environment. You will be responsible for a wide range of HR administrative tasks, supporting both employees and management throughout various processes. Your ability to maintain accuracy, communicate effectively, and handle multiple priorities will be crucial in fostering a positive workplace culture and driving operational efficiency.

To succeed in this role, you’ll need organizational skills, and a proactive, hands-on approach. Fluency in Dutch and English, along with proficiency in essential office software, will enable you to deliver timely and precise HR support. Familiarity with Dutch labor laws and a strong customer-oriented mindset will further enhance your ability to contribute effectively to the team and the organization.

• Manage the full spectrum of HR administration, including contract preparation, system entries, and ensuring all processes follow internal guidelines and checklists.

• Support various HR processes such as recruitment, onboarding, training administration, and illness management.

• Serve as the first point of contact for employees and managers on operational HR matters, such as performance management and competency evaluations.

• Prepare and deliver monthly HR KPI reports, as well as ad-hoc data and insights for management.

• Assist with payroll administration, agency coordination, performance cycles, case management, and exit processes.

• Continuously identify and implement improvements in HR administration processes.

• Contribute to employee engagement initiatives, including organizing social events, preparing newsletters, and supporting internal communications.