Logistic & Customer Care Internship

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Logistic & Customer Care Internship

place

Milan

work

Fulltime

school

Secondary vocational education / Bachelor

We are looking for a high-performing Business Development Manager Freight Forwarding to help us meet our customer acquisition and revenue growth targets by keeping Samsung SDS competitive and innovative. You will be responsible for retaining and growing our current customers, maximizing new business sales potential, crafting sales plans and justifying those to management. 

 

business

About us

Established in 2011, Samsung SDS Global Logistics (part of the Korean multinational Samsung Group) is one of the fastest growing logistics service providers in the world and specializes in innovative logistics services by developing and applying optimized solutions and providing SCM consultancy to customers based on their own Cello platform. The company is active worldwide in 40 countries employing more than 4.500 logistics experts.

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Purpose of the job

PURPOSE OF THE JOB

 

You will be supporting the team responsible for managing transportation services and customer care. You will report to the Operations Manager and interact with our customers, partners, and various departments within our company. We aim to build our talent pool by sharing this opportunity with a motivated, fast-learning candidate who is ready to embark on a journey in the logistics sector of Samsung SDS.

 

KEY ACTIVITIES

 

The main activities you’ll be involved in are:

 

  1. Customer master data management:
    • Transport order list: contact new end customer and/or new destinations to complete technical data in the system for the execution of the service.
    • Send updates to the customer for volume limits requested by end customer when creating new orders.
  2. Delivery booking:
    • Booking by phone.
    • Send to the customer the list of unbook deliveries in order to avoid accumulation and delivery delays in the relevant month.
    • Digital archive management of new end customers documents.

 

 

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Profile

PROFILE – COMPETENCE

 

For this role, we are looking for a candidate with analytical skills, precision and proactivity.

He/she is a flexible, passionate with a strong hands-on mentality, able to work in teams and with a high motivation to learn.

 

  • Bachelor’s degree.
  • Good MS Office skills.
  • Attitude to work collaboratively on cross-functional, multi-cultural teams.
  • Positive thinker with a “can do, will do” spirit and a change agent mentality.
  • Native Italian speaker or with excellent proficiency. Good command of English, both spoken and written

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Benefits

INTERNSHIP DETAILS

Internship duration: 6 months, with possibility of further extension.

Compensation: 900,00 euro gross per month.

Office: Milan office (Porta Nuova – Garibaldi area)

contact_mail

Come join us!

If you are excited to join our team in Romania, apply for the position by uploading your resume at the end of this page. 

HR Director
Fulvio Lucchese

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