Transport Planner






Do you enjoy helping our customers move forward and see solutions faster than problems? In the function of transport dispatcher/planner role you work from the European Distribution Center in Born.


About us

Established in 2012, Samsung SDS Smart Logistics (part of the Korean multinational Samsung Group) is one of the fastest growing logistics service providers in the world and specializes in innovative logistics services by developing and applying optimized solutions and providing SCM consultancy to customers based on their own Cello platform. The company is active worldwide in 40 countries employing more than 4.500 logistics experts.


Purpose of the job

As a transport dispatcher/planner you represent our company with enthusiasm. Together with the operational team, you are responsible for the planning process within our distribution center. You are the link between the customer and the driver. You listen carefully to the needs of both the customer and the driver. Your experience allows you to empathize with the driver's situation and therefore make a perfect planning. You are service-oriented, you are proactive and consistent, you process everything neatly in the TMS system.

You will have a diverse and challenging range of tasks:


  • Follow up and solving occurring (planning related) problems;
  • Handle any kind of complaints;
  • Investigate questionnaire from customer in our warehouse and/or with carriers;
  • Identifying bottlenecks and implementing improvements;
  • Provide input regarding the planning system and perform test work;
  • Giving input, thinking along and giving advice on forecasts/tactical planning;
  • The right balance between costs and quality over the overall planning;
  • The (telephone) contact with suppliers, transporters and internal stakeholders regarding orders;
  • Placing transport orders and processing them;
  • Monitoring planned transports and responding immediately to any deviations;
  • Ensure a stable transport network;
  • Build a good customer relationship;
  • Additional administrative work.



We are looking for a candidate with strong social and communication skills towards the team and internal and external clients. Our ideal candidate is a decisive and flexible problem solver with a strong hands-on mentality who is used to working in teams. Our ideal candidate has:


  • At least a secondary vocational education, preferably in logistics;
  • A good command of the English language in word and writing;
  • Affinity and/or experience with logistics/transport;
  • Experience with Excel;
  • Experience with planning programs is an advantage;
  • Flexible availability between 07:00 - 19:00 from Monday to Friday
  • Able to work independently;
  • High degree of accuracy.



In addition to a competitive salary, we offer excellent secondary benefits.

- Fully paid health insurance
- Fully paid Basic Fit membership


Come join us!

If this position fits your profile, please apply via our career page and upload your CV. For more information or questions, please contact Loek Hendrix - HR Business Partner. Reachable at

HR Business Partner
Loek Hendrix

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