Transport Coordinator
place
Breda
work
Fulltime
school
For the Local Distribution Center (LDC) of Samsung SDS located in Breda (NL) we are looking for a fulltime:
business
About us
Established in 2011, Samsung SDS Smart Logistics (part of the Korean multinational Samsung Group) is one of the fastest growing logistics service providers in the world and specializes in innovative logistics services by developing and applying optimized solutions and providing SCM consultancy to customers based on their own Cello platform. The company is active worldwide in 40 countries employing more than 4.500 logistics experts.
subject
Purpose of the job
Execute daily transport related operations for one of Samsung SDS’s key customers. Responsible for monitoring outbound operations, customer service and act as resolute problem solver. Be the first and main contact for the customer and their customers for day to day operations.
Key activities:
- Person in charge from delivery order receipt in our Cello system up and until delivery of the goods at the delivery address (both business to business and business to consumer)
- Make and process delivery appointments (e-mail, booking portals and SDS Cello system)
- Manage/monitor all in-transit shipments together with contracted carriers
- Daily reporting about anomalies during transport towards customer
- Chase pending in-transit shipments together with carriers and get the confirmation of delivery into our Cello system
- Validate carrier KPI’s
- Solve complaints/anomalies
- Pro-actively act/inform customers on outbound progress
- (Transport related) administrative tasks
list
Profile
For this role we are looking for a candidate with a positive and enthusiastic mindset, passion for logistics and strong motivation. A person who will independently serve as main contact for Samsung SDS customer, has the capabilities to build up a strong relationship with all stakeholders involved and provide outstanding customer service. Our ideal candidate is a decisive and flexible problem-solver with a strong hands-on mentality that is used to work in teams, but can also work independently.
- Logistics Bachelor (at least common ground with Logistics)
- Minimum 1 year of relevant experience
- Good Microsoft Excel skills
- Assertive personality
- Customer orientated
- Excellent communication skills in Dutch and English, both speaking and writing
- Curious, eager to learn and pro-active attitude
- Constructive problem solving skills
- Ability to prioritize multiple requests and responsibilities in a fast paced environment
- Team player, built and maintain strong relationships with stakeholders involved
- Ability to swiftly shift between different tasks
- Stress resistant
- Performs under pressure (during month end the number of delivery requests follows rapidly)
star
Benefits
We have outstanding secondary benefits, for instance fully paid healthcare, gym discount, bicycle plan and defined contribution pension plan. Joining the team will provide opportunity to grow with the business and to be part of a global successful brand. You will be part of a great international and diverse team.
contact_mail
Come join us!
If this role matches your profile please send your CV and motivation letter to Sieta Soltanie, Corporate Recruiter: s.soltanie@samsung.com
