E-commerce Logistics Coordinator

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E-commerce Logistics Coordinator

place

Delft

work

40 hours a week

school

Bachelor

We are looking for a fulltime talented and highly motivated E-commcerce Logistics Coordinator. 


business

About us

Established in 2011, Samsung SDS Cello Logistics (part of the Korean multinational Samsung Group) is one of the fastest growing logistics service providers in the world and specializes in innovative logistics services by developing and applying optimized solutions and providing SCM consultancy to customers based on their own Cello platform. The company is active worldwide in 40 countries employing more than 4.500 logistics experts.

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Purpose of the job

PURPOSE OF THE JOB

 

Manage the day-to-day operation and improve the rapidly growing Samsung Benelux web shop logistics flow to maximize customer satisfaction.

 

KEY ACTIVITIES

 

  • Keep track on adequate follow up on issues and cases
  • Daily alignment with carriers, warehouse, customer service and SEBN
  • Flagship new model pre-order process monitoring
  • Claim management
  • Reporting and KPI management and pro-active follow up on red flags
  • Continuous process improvement
  • Stock management

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Profile

PROFILE

For this new role within the Benelux Logistics team we are looking for a candidate who is customer driven and has the willingness and enthusiasm to solve issues to maximize customer satisfaction. The candidate has a strong hands-on mentality, is persistent and a flexible problem-solver. Furthermore, he/she has experience in supply chain setup, distribution and warehousing and is eager to continuously improve daily operations. Our ideal candidate has strong communication, persuasion and analytical skills and is solution oriented.

We are looking for someone with:

  • A Bachelor degree in Logistics/SCM
  • 1-4 years working experience in a relevant role
  • Experience in project management
  • Experience with ERP system
  • A proficient level of Dutch AND English
  • Good MS Office skills
  • Ability to travel between our sites on a weekly basis (Breda, Delft, Schiphol) - mostly Schiphol.

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Benefits

BENEFITS

Outstanding secondary benefits, for instance a fully paid health care insurance and fitness subscription at Basic Fit.

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Come join us!

If this role matches your profile please apply via our career page and upload your CV with salary expectations.

HR Business Partner
Melissa van der Krogt

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